You are currently browsing the monthly archive for November, 2007.

Your education at high school or university is probably over now and the dreaded wait now begins for final results. Holidays are about to commence (if they haven’t already) and they are well deserved. So what is next for you? Some are lucky and know exactly where they are going and what they intend to do. Perhaps apprenticeships have been arranged and applications to university forwarded. But not everyone has those choices. If looking for a job is one of your options (and clearly it will be whether it be now or later) then there are number of things you need to have in place and be aware of.

The most important thing you must have before commencing your job search is a resume. A prospective employer will decide from this document whether to meet with you or not. So there are a some do’s and dont’s to remember when developing your resume.

Your name and contact details (mobile phone number and email address) must be clearly shown at the top of the resume. I am aware that some recruitment companies ask you to leave your contact details out. How can they (recruitment companies) or an employer contact you if they don’t know how? I suspect this is to avoid a potential employer contacting you direct if you are going through an agency – thereby the employer tries to avoid paying a search fee to the agency.

Your email address should be a professional address such as your name and the service provider eg billwilson@yahoo.com.au. Don’t forget this document is selling you! First impressions are important. Its not just about how we look and behave when we meed someone. With the advent of technology our manners, values and education all come through the way we word a resume.

Keep the layout simple and avoid going into great detail about each of your roles. If you have not worked before and this is your first resume, concentrate on your sporting and/or scholastic achievements.

For those of us who have been in the workforce for a while, start off with an overview of your career. A list of your competencies, plus your strengths and the benefits you can bring to a future employer must be stated in a short paragraph. Be factual in what you say. Using words that sound “fluffy” will possibly mean your resume may not be considered. For example to state “I am a hard worker and know that I will do my best for the organisation” doesn’t actually say anything about what you will and can do for the organisation. Clearly state what it is you can do and include your education levels – list them out, where you went and the level/s achieved plus any professional memberships eg CPA, JP.

Your employment history must be accurate. Some organisations now utilise full time search companies to confirm your work history and qualifications. Show the name of the company, with a brief description of the organisation. Describe your positions within each organisation – stating the time you were there, the position you held and a list of key responsibilities. Don’t make this long winded – point form is much easier to read and will give your prospective employer a good idea of your capabilities. At the end of each role, list your achievements, ie awards for outstanding customer service, sales person of the year, etc.

Do not put the names and contact details of your referees at the bottom of your resume. Due to the privacy legislation, potential employers and/or recruitment agents must obtain your permission to speak to your referees, however by having their details at the bottom of your resume does give the person reading your resume the opportunity to contact them. State on your resume “Referees will be advised upon request”.

Remember – keep it precise and short. Employers to not have a lot of time to read pages upon pages of a resume – 2 to 3 pages is ideal.

Forward your resume with a brief letter referencing the role you are applying for, why you believe you would be suitable for the position and outline your ability to meet with them and potential start dates. Don’t forget first impressions. Have the letter and resume typed – make it look professional.

Statistically people change career direction at least 3 times in their life. Think about what it is you want right now, where it is going to take you and always look at a role where you can continue to grow from an educational level as well as personally. Our working environment has changed dramatically. Unemployment is at its lowest and companies are always looking for people with the right attitude – remember if possible and work for a company that continues to offer training and internal growth opportunities, a company that offers employees opportunities. There are a lot of them around, and it is now possible to select the right role for you, not just any role that is offered. Good luck with your job search. Christine Watson

It is astounding in Australia today to contemplate the existence of a fully functioning cartel. In fact many people would only associate cartel-like operations with oil companies or in countries where the rule of law is not at the forefront of society. So what is a cartel and how could they exist in this country? How has this situation been allowed to happen, slipping under the noses of regulatory authorities? The answer to all of these questions are extremely complex and hit at the heart of the failures of governance of all areas of real estate. The aim of this examination of the industry is to expose the issues that have been ignored for too long and put forward a set of solutions to the multi layered problem which will require co-operation between all levels of government.

The first piece in the puzzle involves the fundamental issue of power sharing between the State and Federal Governments. Every State and Territory has its own set of laws covering real estate which can vary significantly. There is not a Federal set of guidelines to govern real estate agencies or real estate agents. and there are completely different training requirements in every State and Territory. This means that in some jurisdictions it is extremely easy, taking only 3 days for a person to be qualified as a real estate agent. This person then has the legal right to advise vendors on the best method of selling their home. That means that the three days course miraculously takes you from novice to industry expert, able to give advice to clients on what is generally their largest asset.

It would seem outrageous to visit a Doctor for medical treatment knowing that all they did to get their qualification was a three day crash course in first aid. Wouldn’t it be alarming to know that your Accountant had completed a three day correspondence course in company tax law – never having been formally assessed under exam conditions? How about being represented by a Barrister who had completed a 3 day course in legal practice? All of these examples would be considered totally unacceptable in almost every country in the world, however real estate seems to be the exception. Understanding that each State or Territory has it’s own guidelines and that no Federal guidelines exist is the first part in piecing together the evidence of cartel-like behaviour and finding a way in which to transform the real estate industry nationally. The second part is in understanding the training requirements to become a real estate agent as it forms the base upon which every other issue within the industry is built upon.

In the next part of our examination of the Real Estate Cartel in Australia I will discuss the ramifications of the low entry standards in the industry and will start piecing together the lobby groups who actually have a vested interest in maintaining the status quo. I will talk about the groups that benefit financially from this extraordinary situation and start the process of piecing together the links between these groups and the reasons behind their co-operation. This is a must read for all those involved in real estate in any way in this country and it is only when these issues are put into the public forum for open discussion and debate that we will be able to push for change protecting both consumers and the industry as a whole. Michael Marquette

How many times have you left the house then wondered if you’d left the lights – or even worse, the iron or oven – on? There are plenty of home-security systems on the market that will alert you if someone tries to break in, but what if the danger is coming from within your home?

The Home Heartbeat home awareness system monitors up to 30 high-risk locations in your home via three components (base station, home key and sensors). The base station monitors your home by way of sensors placed on things like windows, doors, water heaters, etc. and then relays messages to the home key (a key chain receiver), although you can elect to have messages sent to your phone or email. S

o you don’t have to worry about the state of your home while you’re out, because you’ll be the first to know. Simon Turner

Home affordability lowest in 22 years
AUSTRALIANS looking to buy homes are needing the highest portion of family income in 22 years to make average mortgage repayments, according to the Real Estate Institute of Australia (REIA).

The Deposit Power/REIA Affordability report for the September quarter found 36.6 per cent of household income was needed to cover average home-loan repayments. Home affordability dropped in every state and territory, except Tasmania, with a 2.2 per cent decline in the quarter and 8.1 per cent over the previous 12 months.

NSW was the most expensive state with 38.3 per cent of a household’s income needed to meet average repayments, as affordability fell 0.8 per cent in the quarter and 5.4 per cent over the year.

As interest rates continue to rise, as seems likely on the horizon, home affordability is likely to drop even further in the near future. Benefits of schemes such as home savings and land release programs will only appear in the longer term, which means that the new Labor government has it’s work cut out to find a solution that assists the Australian public now. Simon Turner

Q: We have an old home that’s had several additions over the years. Is it possible to renovate it ourselves to obtain a more cohesive style?

A: Home renovation isn’t a recent phenomenon – it’s just become more glamorous recently. Apart from the appeal of many older homes, they are usually well-located and provide real opportunities for capital growth if carefully handled.

Older homes have often been altered or added to since they were originally built. It’s not unusual to see houses, particularly period cottages, which have undergone several face-lifts over the years as families have moved in and out, as lifestyles have changed and as repairs have become necessary. A common sight is the “cascading skillion” – a series of lean-to additions at the rear of a home with each roof tucked under the eave of the previous one.

The first priority of any renovator intending to retain previous additions should be to ensure that they are safe. One in four of the homes inspected by building inspectors has some form of illegal building evident – a low ceiling, steep stairs or inadequate natural light or ventilation, for example.

It’s reasonable to assume that such work was done without the necessary permits or inspections so the condition and adequacy of the structure, the wiring or the plumbing is uncertain at best. Some investigation should be carried out to establish the extent of any reconstruction work required (and its likely cost) before decisions are made about retaining that “charming attic” or the “sun-filled sitting room”.

This done, the design process can begin, taking into account circulation, zoning, orientation, views, materials, lifestyle needs, the form of the house and of course the budget. It’s sometimes useful to think about the building objectively…as an empty vessel within which your particular requirements need to be accommodated.

Style is clearly a matter of individual taste and preference. Many renovators want to preserve or recreate period details while others enjoy the freedom of more contemporary materials and spaces. The choice is yours and it can be worth exploring the possibilities of both approaches.
In any event, it’s important to do your homework first. Objectively assess the home so you can decide what to keep – don’t assume it’s condition or it’s adequacy for your needs.

Simon Turner

Q: “We are currently weighing the pros and cons of using an architect. We do not want a “cutting-edge” renovation and certainly do not want the pressure of dealing with someone who wants to put his or her “stamp” on the place. That said, is there a role for an architect in our renovation and what is the average percentage charged? Does this include advice on fittings and fixtures?”

A: “Why have a “cutting-edge” renovation when you can have something that perfectly suits your needs. The “cutting edge” makes great news, but what won’t be on the front page is how an architect turned a modest budget under budget.

Using an architect really depends on how much value you place in a home. If room layout, circulation, siting, sun, passive solar heating, views and priceless lifestyle benefits are important, it’s probably best to use an architect. Archicentre runs a service for people who have renovation dreams, but don’t know where to begin. It’s called the Archicentre Renovator report.

Following a detailed home briefing, the architect produces concept drawings with one objective: to capture your vision. For optimum value, the architect should present detailed drawings to several builders as part of a competitive tender. If this job is managed intelligently, your architect’s fees will be minimal.

Don’t be surprised if there is a huge difference between the highest and lowest tender; 40% to 60% is not unusual. The architect’s standard fee of 10-15% is merely a quarter of the difference. Advice on fittings and fixtures is included. Simon Turner

Q: What colours would suit a kitchen/family area/laundry upgrade to a home 30 odd years old with quite a bit of dark brown feature brickwork internally at present.

A: A coat of paint is probably the least expensive way to revive your interior. Colours should be neutral, elegant and if you have trouble capturing much daylight, a skylight or a lighter colour could help. For a flashy result, apply a cement-based paint for a nice textured finish. For excellent interior guidance, a decorator or an architect is ideal for making great value judgements on planning and design. Or research using some of the widely available magazines or ask your local hardware store for advice, colour charts or even 3-D modelling. Simon Turner

Check your pockets before putting your clothes in the wash, as last year Britons destroyed £163 million of currency, £251 million worth of mobile phones and £13 million worth of MP3 players in washing machines. One-in-ten Britons destroyed cheques.

Handy tip: look after your washing machine and look after your money even more!

Simon Turner

Here’s some light-hearted relief from this year’s federal election campaigning, compiled by ABC News.

Watch here

Here are some simple tips to allow your children to benefit from the art of Feng Shui:

1) Try not to allow children to sleep on mattresses on the floor. Yes, this allows young children not to fall off beds but it also causes young children to fall sick frequently. The reason is: chi is not able to flow underneath the bed. Ideally, chi should circulate around the mattress where our children sleep to allow them to be healthy.

2) For young children, try to have their back to the wall when they write. It is important there should be a solid wall behind a children’s writing table. This allows the child to have support so that he can sit there and study longer rather than for only half an hour and then they tend to move about because there is no solid wall behind their back. Adjust your writing table.

3) Do not allow children to sleep on double bunk beds even if it means saving space. The child sleeping underneath will not have “fresh chi” and so his health might be weak. But if due to space constraints, then monitor your child’s health if not add in a metal 6 rods wind chime or a crystal sphere, to break up the “stale chi” around his bed.

4) If your child usually falls sick in a bedroom then either change them to another bedroom or simply hang a six rod metal wind chime as the metal element will break all the earth energies in that room. After hanging, if the wind could not do the job for you then you will have to “chime” it yourself and then watch for the good results. Simon Turner

A Melbourne balcony rail collapse that injured three people has prompted a pre-festive-season warning from architects about the safety of Australia’s balconies and decks.

Pre-purchase inspections conducted by the Royal Australian Institute of Architect’s buyer inspection service revealed that 6per cent of Australian homes had a timber balcony, and 2 per cent of these had the potential to cause life-threatening injuries.

These figures indicate around 8000 balconies in Australia could be life-threatening, and last week 3 people were injured when they fell 7m after a balcony rail collapsed. And this is not the first time: balcony collapses in several states in recent years had resulted in several injuries and deaths.

Coastal properties had the greatest risk because of the harsh environment and corrosion caused to metal fittings.

Clearly, people need to inspect their balconies and decks for rotting timbers and rusting fittings.

Particularly given the approaching festive season, these areas would be used for Christmas drinks, lunches and dinners, and many are likely to be overloaded, with people leaning on balustrades or balcony rails.

Clearly apart from possible injury or death to family members or friends, home owners would be foolish to ignore the legal liability which could arise from a collapsing deck which is proven to be in poor repair.

While balconies and timber decks had become important parts of Australian homes, many timber decks built in the 1960s and 70s were illegal because they had been built using inappropriate timber, some of which was now rotten and unsafe.

Whether you have a balcony or raised deck, whether timber, concrete or steel, please inspect the structure for shaky hand rails and balustrades, rust stains and cracking. If you find faults please take immediate action to repair them or seek professional advice if you are unsure. Simon Turner

Rents continues to rise across all areas of Sydney, some areas far more than others, and typically all under the instruction of landlords, and perhaps with “advice” from their estate agent.

With the rises in interest rates, and the never ending increase in a landlord’s outgoings, such as council rates, land tax and strata levies, it is perfectly normal for a landlord to expect to cover these constant increases through the rental income from an investment property. And why not? Every day we read in the papers of the shortage of rental properties, the hysteria associated with large numbers of renters vying for the same property, and to a lesser extent, rental properties “being auctioned” to the highest bidder.

Of concern is the expectation a landlord has in gauging a realistic rental price of their property. The real estate agent managing the property is expected to keep the landlord up to date and ensure the property being managed is attracting a fair market rental. And in most circumstances, this is indeed what agents do.

However, consider an investor living overseas who has a rental property managed by an agent. No doubt that person would be fully aware of the shortage of rental properties and the increasing rents commanded – this is daily news both here and overseas. How realistic do you believe that landlord is in relation to their investment property? How much correspondence do you think the investor has with the agent? The property may not be in a suburb where rental demand is high. The property may also be in need of major repairs.

Typically, if a rental property goes on the market and is not snapped up quickly by a renter, the property is quite possibly overpriced. The agent would normally set the price of the property, after consultation with the landlord.

Unfortunately there are a number of landlords with high expectations in what their property should be attracting in rental income, brought about because of their increased outgoings and of course the media attention (as well as the all too common “agreeable” nature of many agents).

This clearly makes it even harder for tenants to find a new and affordable place to live.

Our advice is, particularly if you are considering vacating and looking for a new property in the early part of the New Year because your lease is ending and the landlord is asking for maybe a 5-10% rental increase:
- The cost and stress of moving far outweighs this increase;
- The beginning of the year is generally the most competitive for tenants;
- Explain to your agent/landlord that you have been a long-term, reliable tenant;
- General wear and tear on a property obviously increases the more tenants that move in and out of a property, it is in the best interest of the landlord to keep an existing tenant
- Offer to sign a longer term lease;
- Many landlords have not been able to increase their rents over the last few years, despite increasing costs, interest rates and a flat market, so it is unsurprising that it is “their turn now”.

Should you have any questions regarding your particular situation, whilst the Office of Fair Trading should be able to advice you of your rights and opportunities, Marquette Turner is more than willing to assist you. Simply call us on 1300 737 778. Simon Turner

That time of year is fast approaching – once we celebrate Melbourne Cup – the wind down to the end of the year happens quite quickly. Christmas parties, end of year functions, and of course what often occurs within that time frame is our recollection of our past year.

How many of us look at the end of the year as a time to reflect on what we have done, both personally and at work and think perhaps we could have done better, perhaps we feel undervalued or perhaps we believe we did a fantastic job? Are there any areas we would like to change?

The pending new year tends to make us look at a number of personal issues. We’ve all been guilty of making new year resolutions – to lose weight, exercise more, spend more time with the kids, and we usually do all of these – usually for no more than three weeks then our life returns to our old ways of behaviour.

There are a number of questions we need to ask ourselves – is our job giving us the satisfaction we believe we deserve? Do we enjoy going to work every day? Are we working long hours for a reward that possibly does not reflect what we do? Has the role affected our family/work life balance?

This time of reflection can open a number of issues for us and it is not always reflected by the dollars. We need a lifestyle balance that is not driven by the almighty dollar. We certainly need to earn enough to keep food on our table and life, however, we spend so much of our time at work, – it’s important to enjoy it.

Statistics show that 37% percent of us work overtime for no extra pay. Therefore it makes sense to be in a role that we are happy in and enjoy going to work each day. For some, finding the right role can be a challenge and often it takes working for more than one employer to find this balance.

When seeking a new role, do a checklist of what you want and are willing to sacrifice. Promises of what we seek within a role can and made to you, often do not come to fruition. When applying for a new role, ensure it is a two way interview. Make sure the role you are applying for is a role you want, not just a role where the employer wants to hire you.

The days of security in the workforce have long gone. Typically a person stays no longer than 5- 7 years in one company and the days of spending a working lifetime within one company and being rewarded a gold watch at retirement have long gone.

Look at what the role is offering you and more importantly, is the company giving you the recognition you deserve. If it ticks most of the boxes on your checklist, then it is probably the right role. Just remember, this time of year gives us time to reflect on what we have been doing – do you checklist to ensure a change in your role is what you are really seeking. Christine Watson

hired is Marquette Turner Consulting’s online service for those seeking to enhance their career and ENTER a new phase of job satisfaction.

Marquette Turner Consulting offers an advisory and consulting service to individuals and businesses alike, and our personal attention to each client is second to none.

With a a huge array of industries catered for, we look forward to assisting you to enter a new, satisfying and exciting phase of your life.

I have had an extremely interesting last couple of weeks in dealing with the NSW Office of Fair Trading. It has resulted in me wondering if it truly is all that fair? I have had cause to email members of the Specialist Support Unit almost daily and getting a response has been like pulling teeth. In fact I have had meetings or discussed the situation with various State, Federal and Territory MP’s and have also spoken with the New South Wales Ombudsman in order to clarify what we can expect as “reasonable” from the NSW Office of Fair Trading and it’s Officers.

A myriad of problems have arisen including bias, where comments have been made by one Officer indicating that guilty until proven innocent is the accepted way of thinking. There has been a complete unwillingness to assist a mother of 7 children in St Helen’s Park, near Campbelltown who as a tenant has been bullied and harassed by a local franchise agency. She is facing the prospect of being homeless just before Christmas and all of this through no fault of her own. This is just one example why major reforms are necessary to the powers, processes and manner in which complaints are handled by the Office of Fair Trading. Changes to training guidelines and compliance assistance for real estate agents are a must and
I will continue to speak with MP’s at all levels of Government to lobby for urgent reform.

It is not too much to expect those policing our industry to return calls, emails and conduct investigations in a timely manner. It is also not too much to expect a “Fair Go” which includes immediate assistance for all people needing urgent care. Surely a mother of 7 children in crisis would be considered urgent enough to be first priority. It’s time to cut through the red tape and the culture of secrecy surrounding the actions of Fair Trading Officers and if you have an Office of Fair Trading horror story please email me with the full details and I will ensure it is passed onto the Minister and other appropriate authorities as soon as possible. Michael Marquette

Following the lead of Prime Minister elect Kevin Rudd and the new Labor Caucus each Director or Partner of Marquette Turner will be visiting one Government and one Private School by next Wednesday.

We are determined to do our part in assisting primary school children to start developing an understanding of real estate, with a particular emphasis on “green living” and “environmentally friendly homes”.

In next week’s E-Magazine we will report back on the feedback we received and announce the details of our “Year 2020 Green Home” competition where there will be prizes at different levels including the school, class and individual who comes up with the best all round “2020 Green Home”. This will be an annual Marquette Turner initiative and we are incredibly excited about helping to create a greener Australia.

Michael Marquette

I watched the ABC commentary last Saturday night completely in awe of the enormous 6.3 % national swing to the ALP. Not only had the ALP contained the damage in Western Australia but seat after seat had fallen in even safe Liberal electorates. Massive swings of over 14% were recorded in some seats and Maxine McKew looked like she had pulled off the unthinkable and beaten Howard in his own seat of Bennelong. All five seats in Tasmania fell to the ALP along with election winning gains in Queensland, New South Wales and Victoria. Ministers had fallen and at that point we were still be told of the pending retirements of senior Coalition members like Mark Vaile and Peter Costello to name just two.

At 10.35pm Prime Minister Howard appeared with his family to concede defeat and in doing so ending an era Australian politics. His speech was delivered with enormous dignity and grace and he congratulated Prime Minister elect Rudd on a “very emphatic victory”. He also went on to accept full responsibility for the Coalition campaign and election defeat and also stressed that Australia was now “stronger, prouder and more prosperous” than it had been 11 ½ years prior. If that statement was true then why had so many Australians turned their back on the Coalition? If indeed the average family were so much better off why had they so resoundingly sacked the government?

There are a number of factors that I suggest were at play. Firstly Australians have developed a social conscience that now cannot be politically ignored. Issues like the environment, treatment of refugees, equal rights for gay and lesbian couples and the promised “Education Revolution” have hit a chord with voters to the extent that the economy has been considered as one factor rather than the main factor in determining government. The massive increase in the availability and access to information due to the internet has played its part in shaping this election result. Never before have the Australian people had such a massive amount of information so readily available to assist in making the enormous decision of electing our government. Never before has there been such scrutiny of a government’s performance.

At the end of 33 years in parliament, 15 as Leader of the Liberal Party and 11 ½ years as Prime Minister, John Howard has cemented his place in history as the second longest serving Prime Minister in Australia’s history. Australia’s 26th Prime Minister, Kevin Rudd has set a massive agenda for reform and was at work on Sunday morning speaking to other world leaders and instructing the new Labor Caucus to visit at least one government and one private school in their electorate before meeting in Canberra this Thursday. With Labor in government Federally and in all States and Territories we have never had a better chance of resolving issues where there has been little or no co-operation between Government at all levels. It is with enormous excitement that I thank Mr Howard for his contribution to our great nation and welcome the man who may well prove to be the best Prime Minister this country has ever seen.

Michael Marquette

For many homeowners, a new roof can be the single most expensive non-elective home improvement they make. So before deciding to buy a new roof, you may want to take steps to prolong the life of the one you’ve got.

It’s often possible to inspect the roof yourself for trouble areas and, if you’re handy around the house, even make repairs. If, on the other hand, you’re afraid of heights or feel uneasy attempting such a project, then many roofing specialists are there to help you – you just need to pick the reputable and certified ones.

Keep in mind, however, that home improvement/repair scams rank second only to auto-related complaints received each year by the Office of Fair Trading. What’s more, roof scams are high on the list of home-improvement consumer rip-offs.

Be wary of a roofing company that comes to the door offering to inspect your roof because they “just happen to be in the neighborhood.” Unscrupulous companies will make their way onto your roof and find several hundreds or thousands of dollars’ worth of repair work to do. What follows is an “unbelievable” offer — typically a savings of 10 percent to 20 percent — if they can do the work “on the spot” for payment in full upon completion. Sadly, some will insist on advance payment without ever setting foot on the roof and may never be seen again.
So remember a simple rule: Never be in a hurry to begin any remodeling work without doing lots of planning.

If your roof needs repair, have an inspection and estimate made by at least two (preferably three) licensed roofing contractors. You can then compare inspection reports and cost estimates.
Finding a roofing contractor can be a chore. The Yellow Pages, a local consumer referral service, and references from friends, neighbours or a real estate professional (!) are all good resources for finding one.

If the thought of climbing on the roof brings on high anxiety, consider keeping your feet firmly on the ground and using a pair of binoculars. Look for loose shingles or wood shakes, or, if you have a tile or slate roof, missing or cracked pieces. In any case, keep traffic on the roof to a minimum to prevent damage to shingles or tiles.

On shingle roofs, look for curling, fraying and tears at the edges. Don’t forget to check the flashing around chimneys, vents, skylights and other roof penetrations; it should be tight and in good condition.

Many roof leaks are actually flashing leaks. Flashing is a solid waterproof barrier that prevents moisture from entering an area that cannot be completely sealed with a roofing material. Although most flashing is constructed of galvanized sheet metal, lead and copper also are frequently used. They are more flexible, which makes them the better choice for use with roofing material that isn’t flat, such as clay or concrete S-tile.

Clean up rusted flashing with a wire brush, repair it with high-quality caulking, and paint with a rust-resistant paint. Replace severely deteriorated flashing and vents.

Leaves, pine needles and other debris on the roof can cause water to back up between shingles or around flashing, resulting in leaks. Clogged gutters and downspouts also can cause leaking.
Clear sticks, leaves, tennis balls and other debris from drains, scuppers and gutters. A scupper, typically made of galvanized sheet metal, is a short trough that discharges water off the roof and into a downspout. Scuppers are used in lieu of gutters for many flat roofs. Downspouts apply in either case.

Locating a leak can be daunting. Often, a visual inspection isn’t enough to determine where a leak is coming from. In that case, a water test is in order.

You need to venture onto the roof to do this test effectively. Use a firmly braced or tied-off ladder equipped with rubber safety feet, and wear rubber-soled shoes to avoid slipping. Affix a safety harness to an anchor on the roof, a tree or a solid object on the other side of the roof to give yourself more protection. Using a garden hose, run water onto the areas where a leak is most likely to exist.

For example, if you have a water stain on the ceiling just in front of the living room fireplace, concentrate your water test on that general area. The chimney flashing may be the culprit in this case. Have a helper in the attic to see where the water is making its way through the roof.
When performing a water test, always work an area no more than 4 feet wide, starting from the lowest part of the roof and working up, standing on dry roofing. Once you reach the ridge, begin at the eave with another 4 foot section. This allows you to tackle one area at a time and prevents you from working on a wet roof, which can be a slip hazard.

After you find the source of the leak, you can either try the repair yourself or call in a professional. Sometimes all that’s required is a dab of roofing adhesive, a touch of caulking or a small shingle patch. Other times, flashing, vents or sections of roofing must be torn out and replaced, in which case you should definitely hire a roofing contractor.

Waiting until the rains begin can make finding a reputable contractor almost impossible, and usually means paying more. Pay now or pay more later! Mitchell Hartmann

When you market your property, you need to employ a strategy that can run counter to your emotional perception of the home’s value.

This sometimes means listing at a price far below what you have emotionally anchored upon.

Like any commodity, a home’s price will follow supply-and- demand trends. In theory, custom homes in desirable neighborhoods should hold their value. Other properties should be discounted depending on how many similar homes or untis are on the market.

Every market is different, though. If there are no “bites” even after only a week of marketing, then drastic action is required. Most agents will wait until week 4 (or after the auction!) to tell you that, in actual fact, the good news that they had been telling you no longer applies.

Do not wait until your property is stale before adjusting the strategy as by then you may have missed the boat. This also requires you as a vendor to be pragmatic and commercial (but not bullied of course into accepting a price that you are unhappy with). Simon Turner

I have just received a notification from my property manager suggesting I take out landlord’s insurance for an investment property I have recently bought. I already have building, contents and public liability cover. Is this just another unnecessary product that I’m probably already covered for?

No it isn’t just another unnecessary product! One of the biggest mistakes I see is investors assuming that a standard home and contents policy will cover them for any eventuality. The reality is that there are circumstances that are unique to investors as opposed to home buyers. The type of coverage landlord’s insurance gives relates to events such as rental default or any accidental or malicious damage caused by tenants. The cost of this protection is very little compared with the potential losses it covers. Simon Turner

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